The second-hand marketplace Shoppers Express Displeasure About Size Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and manually change the size if necessary, which has left users frustrated.
Measurement Approach Modifications
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification to its shipping options after backlash from users.
